

Masjidil Haram - the old part facing Multazam.
My Hajj experience in 2009 is something that I'll always remember. I learn much more about human behaviour in chasing blessings from Allah. Some did it with 'grace' and some did it with 'greed' when welfare of others was disregarded and self -interest became the focus.
When you know somebody or anyone going to do his/her Hajj this year, please share the few pointers here. I hope these will give an idea of what to expect.
1. Attend the course organised by Tabung Haji faithfully- learning about the proper process and procedures, the dos and the don'ts, to differentiate between the cultural beliefs and the real Islamic practice, what is Sunat and what is Wajib. This will be explained in the course conducted in series. Listen and take notes. There are many relevant pointers that some jemaahs forget when they perform Hajj- by their own choice.
2. Listen and follow doctor's advice to take care of your own health. By being healthy, you also take care of the health of others by not transmitting any germs to them. Faithfully wear face masks everywhere. So far I have not heard anyone die wearing face masks. You may not look pretty or good-looking wearing it but does it matter? You may find it uncomfortable at first but believe me, you'll get used to it. But if you keep telling yourself that you can't, it means you won't - that's selfishness.
3. There is no point doing umrah many times (as if there is a competition) and get sick and spread germs to others. There is no need to brag how many times you do your umrah, God knows. Drink air zam-zam as much as possible. Pah and I asked the boy who served our meal to supply us a 10 litre container of air Zam-zam which lasted more than a week for the two of us and paid him Rial 20 every time.
3. When you go to Wuquf and to Mina, please bring a pair of thin rubber glove or plastic bags. Do some charitable deed, pick up the rubbish left by irresponsible jemaahs. It's OK, let other people stare and think whatever they want. You get more blessings doing it, rather than pretending not seeing it. Hope that one or two jemaah will do as you do, then Mina will be a better and healthier place. The moment you're out of Ihram, wear your face mask.
4. In Arafat and in Mina, take shower during lull time, not before praying time. Make some sacrifice, you'll do good deed.
5. Never, never, never litter wherever you are. Keep your tissues or whatever rubbish in your pocket or in your bags if you can't find rubbish bins immediately. Help to keep the place clean even though there is on-going cleaning. Be proud that you do that, practice it there and anywhere you go, including in your own place or country. In the mosques, pick up the plastic cups left by irresponsible people rather than kicking it out of your way.
5. Avoid struggling with males and females to pray in front of the Kaabah. Pray anywhere where you can focus and in calmness. You're facing the Kaabah anywhere you are praying though not visually. Allah knows what you are doing. Don't forget to wear face mask. If you want to take the opportunity to pray in front of the Kaabah, do it in the morning after prayers. I did this almost everyday - after breakfast, I went to Masjidil Haram, did my Tawaf Sunat and prayed at the Mataaf facing Multazam choosing a place where less people crossing my path, in peace, then I went back to the hotel to rest. At zohor, I went to pray at the aircon part of the mosque in the women's section until Asar. Maghrib and Isyak, I prayed at the top level of the Tawaf, open air with less crowd, still overlooking the Kaabah. The place is healthier with fresh cool breeze.
6. If you're coughing, please don not spit everywhere - you're spreading germs, an act of unkindness. Spit in the rubbish bins or in your tissues and throw it away. Bring lots of tissues with you. Please oh please, do not berkahak when people are eating. It's a dirty and disgusting habit.
7. Islam encourages moderation. It boggled my mind to see how Malay Muslims shopped and spent their hard-earned money, shopping and posting parcels home. An uztaz said it's baraqah (berkat) to buy things from Mekah even though they are made in China of low quality (????) but he didn't mention about spending in moderation. Islam doesn't say shop until you drop in Mekah. So, manage your money and be wise in spending. Temptation to buy is great and that's where iman plays a big part in your decision. So apply what Islam teaches you.
3. When you do your Tawaf avoid doing it very near the Kaabah where there is a lot of pushing and cutting path especially for people who want to go to Hajaratul Aswat. That's a place where sunat becomes haram where men and women push and struggle - an ugly, indisciplined sight, where Islam forbids such act. Follow the flow of the crowd in Tawaf patiently. If you are not able to focus, go to the second or third level with less people and do the Tawaf there, even though you have to take longer time. It's the quality of your focus and the internalisation of the process that count.
4. In Masjid Nabawi, Medina, visiting Makam Rasullullah and Raudhah is another big struggle. Avoid running and pushing to get to the Raudhah. It's there and it won't run away. Be patient and wait for your turn. If you get the opportunity to pray at the real Raudhah (the front part, at the 3 pillars) be kind, leave after you've done your prayer for somebody else to take your spot. Do not return and struggle again to do another prayer there, it's the same. Give others a chance, do not be selfish and self-focused. I heard a few Malaysian ladies bragged that after they were asked to leave, they doubled back a few times and struggled to pray at the Raudhah again and again, depriving other people a chance to pray there. You do that, it means you're unbelievably selfish and practice a very unislamic behaviour. You have done your doa at Raudhah, leave when you're asked to. You can pray at other part in the mosque.
5. Very important - prepare yourself physically, financially, emotionally and psychologically about Hajj. Many will tell you all the good things about performing Hajj forgetting to tell the crowd, the unislamic behaviour of the people, the challenge to stay focus on the Hajj rituals, the abuse of Masjidil Haram, the unsatisfactory conditions and policies of the Hajj package you chose and your own behaviour and beliefs. If you listen only to the good things, the negative aspects of the process will give you a big shock. The shock may affect you psychologically and screw up your mind and your beliefs. The rituals of Hajj are simple but the challenge is on the human behaviour which many are contrary to the teaching of Islam. So get yourself prepared and understand why you do your Hajj.
6. Help yourself by avoiding being condecending and self-righteous. Be truthful to yourself, don't deny reality. If the place is dirty, it's dirty - nothing wrong to admit it. Avoid being condecending that you see only beautiful sight even though it's filthy. Denials don't help to improve thing. Play a part by not making things worse. Please, when someone commented on the negative sights, it doesn't mean he/she is not blessed by Allah (how do you know?). It's better to be truthful than a hypocrite.
I salute Tabung Haji. If possible go with Tabung Haji, it's more systematic and efficient. Some private Hajj packages are good, choose wisely. I know it's difficult to satisfy everybody in big groups but efficient management is crucial. I hasitate to recommend TM Tours to my relatives and friends but I am thankful that through them I was able to go to Hajj for the second time. There were so many issues they have to improve and deal with to make it a more satisfactory package. I was really impressed with Tabung Haji especially at Kelana Jaya when they sytematically board big number of jemaahs on the buses and on the planes. Everything went on so smoothly. The medical service in Mekah and Medina was superb. I just hope Tabung Haji will be able to make staying in Mina more systematic, cleaner and heathier, so that less people get sick.